Delete your Fetch StormOps account

Delete your Fetch StormOps account

Sign in, open Team from your profile button, scroll to Fetch StormOps account, and choose “Delete my Fetch StormOps account across all companies.” Enter your signed-in email exactly to confirm. Fetch StormOps removes your global Fetch StormOps identity, Fetch password credential and outstanding recovery records, every company membership, saved live presence, browser and native notification registrations, consent records, rate-limit identity records, and direct identifying attribution. Company business records that must remain are deidentified with a generic former-member label. If the account used Sign in with Apple, Fetch StormOps first revokes every retained token for its Apple authorization; a temporary Apple outage leaves the request pending for an automatic retry before local identity cleanup completes. This affects Fetch StormOps only. Your separate Google or Apple account remains unaffected, as does any email-provider account.

If you own a workspace

Complete account deletion is blocked while your identity owns any workspace. Transfer every owned workspace to an active administrator first, or permanently delete each workspace. Permanent workspace deletion requires a fresh complete checksum-verified archive and typing the workspace name exactly. Access closes immediately; the private database and object-storage purge may then report pending while its bounded deletion job safely retries until verification succeeds.

What can remain

Public storm observations and source archives are not user or workspace data and are not removed by an account request. A company may retain deidentified operational records after an individual member leaves. Information may also be retained when required by law, to resolve a security incident, or to establish or defend legal claims; Fetch StormOps does not currently identify any routine legal hold that delays the in-app deletion described above.

Subscription and account controls

Account deletion and workspace export remain available when subscription access ends. Open account controls or open workspace export. Deleting your Fetch account does not cancel an Apple or company subscription; cancel renewal separately through the subscription controls.

Before deleting

Owners and administrators can download a SHA-256-checked portable workspace archive from Operations. The checksum detects file changes but is not proof of authorship, and the in-app restore is a best-effort merge of supported property and activity records—not a full disaster-recovery backup. Photo metadata is included, but private photo files are not embedded. Download any needed reports and transfer ownership before removing access.

Cannot sign in?

Use the Support page and include the invited email and company name for operator-assisted recovery or deletion. Fetch StormOps must verify identity and workspace authority before issuing recovery access or acting on data. No automatic password-reset email is promised. For company-managed field records, the workspace owner or administrator is usually the fastest verified contact.

Submit a deletion request

If self-service deletion is unavailable, request complete Fetch StormOps account deletion and list every known company for the invited email. Separately state whether any owned workspace should be transferred or permanently deleted. Do not include homeowner or claim data. Fetch StormOps verifies identity and authority before acting.

Publisher and contact

Fetch StormOps is operated by The Cross & Company LLC.

Support: support@getfetchroofing.com · (470) 652-0023
Privacy and security: privacy@getfetchroofing.com